Refunds

We hope you will be completely satisfied with the services and materials of Laurel Springs School. If for any reason you are not satisfied, we will refund your money based on the terms and conditions described below.

Withdrawals

1-45 Days from enrollment start date:
• 75% of the tuition cost is refundable and will be applied to any remaining balance due.

After 45 days of enrollment:
• No refund is available and all unpaid balances are due immediately. 
 
Non-refundable items:
• Admissions Fee
• Registration Fee
• Senior Matriculation Fee
• Payment Processing Fees
• Customization Fee
• Placement Assessment Fee
• Learning Styles Profile Interpretation Fee
• Shipping and Handling
• Bank Charges

Dropping a Course 

1-45 Days from enrollment start date:
• 75% of the tuition cost is refundable and will be applied to any remaining balance due. The course will be removed from the transcript.

After 45 days, but on or before enrollment end date:
• No refund/credit is available and a course withdrawal will be entered on the transcript.

After enrollment end date:
• No course drops are allowed and a final course grade will be entered on the transcript.

Changing Course Curriculum

If you choose to change the type of course your child is taking (e.g. online to textbook), or the subject matter being studied (e.g. chemistry to physics) in the first 45 days of enrollment, the full cost of the course being dropped will be credited towards the new course. However, you are required to return any materials for the original course. After 45 days of enrollment, a prorated credit will be applied towards the cost of the new course, based on the enrollment time in the original course.

Changing Course Length

If you choose to change the length of a course your child is taking from a semester to the full year in the first 45 days of enrollment, you will be charged the difference in tuition. After 45 days of enrollment, you will be required to re-enroll in the additional semester at the semester tuition price.

If you choose to change the length of a course your child is taking from the full year to a semester in the first 45 days of enrollment, you will be credited the difference in tuition. After 45 days of enrollment, there is no credit available and a withdrawal will be required once your child’s first semester grades have been submitted.

BOOK RETURNs

In order to provide quality learning materials, Laurel Springs School does not buyback books or other learning materials. An exception is made during the first 45 days from the enrollment start date for course changes as outlined under “Changing Course Curriculum” above.

Charity organizations and many educational facilities in your local area may be able to accept your kind donation of used materials. Also, Amazon and eBay are great options for resale of textbooks. Any materials returned to LSS will be donated.

NOTE: Due to changing costs, prices are subject to change without notice.

Policies

Enrollment and Course Period Policy

A full-time student is enrolled for 10 months; year-long academic courses are designed to be completed within that time. Your teachers will provide teacher services during the 10-month period from the date of enrollment.  For one-semester enrollments, the enrollment period is for 5 months.

If sufficient progress has not been made, parents may arrange for a paid 4-month extension on a 10-month enrollment or a 2-month extension on a 5-month enrollment. In some cases, a full re-enrollment may be necessary. Please read our Extension Policy.

Full-Time Student Status Policy

Full-time students must carry at least 40 credits per year, with 30 of those in core courses. Semester students must carry at least 20 credits per semester, with 15 of those in core courses. The remaining credits may be earned in electives.

Attendance Policy

All students must make reasonable progress in their coursework. While students may make special arrangements with their teacher, students who have made no progress in a course for 60 days without prior arrangement may be withdrawn from that course by Laurel Springs School.

• After 15 days of no course activity the teacher will contact the 
   student.
• After 30 days of no course activity the LSS Attendance office 
   will follow up by phone and email.
• After 45 days of no course activity the family will be notified by
   letter and phone.
• After 60 days of no course activity the family will be notified by
   letter of withdrawal from the course by Customer Service.
• Withdrawal from a course may be appealed in writing to the
   Director of Education.

Laurel Springs Agreement Statement

Laurel Springs Agreement Statement is intended to make our relationship with you clear and to set forth some of our policies that will govern that relationship. Laurel Springs School partners with you to provide educational services and support for each of our students. Your payment plan provides you with enrollment in an accredited school, choice of curriculum (books or online courses), and teacher service. Your fees pay for administration services, counseling options, education support services, ongoing customer service and maintenance of student records, evaluations and transcripts. Laurel Springs Agreement Statements are signed after enrollment begins with LSS.

Extension Policy

When do I need an extension?
Extensions are granted at the discretion of the Student Services Department, based on the extension policy and the student’s progress and academic standing as of their enrollment end date. They are intended for courses that are at least 2/3rds complete (through week 24 submitted for each full-year course and through week 12 submitted for each semester course). Laurel Springs grants only one extension per course. If eligible, an extension will allow the student an additional four months for each full-year course and an additional two months for each semester course. If not eligible, the family must re-enroll their student and pay tuition for the incomplete portion of the course(s).

For High School, each full-year course extension costs $190, and each semester course extension costs $100.  For Elementary and Middle School, each full-year course extension costs $47.50, and each semester course extension costs $25. All fees are due at the time of extension.

Please contact Student Services to request an extension or send an email to extensions@laurelsprings.com if a student has not completed course work before the enrollment period is over.

When would I have to re-enroll in a course instead of getting an extension?

Re-enrollment is needed when the student has submitted less than the first 2/3rds of their course(s) by their enrollment end date. This requires that the incomplete portion be retaken and tuition fees paid again. However, the student will be allowed to continue from where they left off in the coursework. Please contact your assigned Enrollment Advisor to request a re-enrollment.

High School Graduation Policy

The following guidelines are for students who wish to graduate from Laurel Springs School.

Core Course Requirements

• Students must complete all required courses in their chosen course of study in order to remain eligible for graduation.
• Students must enroll in all courses prior to registering for graduation.
• All courses must be complete prior to December 31 of the graduating year

Unit Requirements

• Full Year - minimum of 40 units taken at Laurel Springs School
  • 30 units of core courses
  • 10 units of electives
• Semester - minimum of 20 units taken at Laurel Springs School
  • 15 units of core courses
  • 5 units of electives

Prior to Enrollment

• All official transcripts must be received from each prior High School attended
• Academic plan must be completed and approved by a Senior Academic Advisor or College Advisor

High School Honors Course Policy

Students requesting Honor courses will either be asked to take a placement test or produce transcripts demonstrating a grade “B” or better in previous courses taken of the same discipline. Please review with your Enrollment Advisor the process for honor placement.

Plagiarism Policy

The staff and teachers of Laurel Springs School believe that enrollment is a gift and a privilege. We support and encourage our students to do the very best work they possibly can. We are a mastery-based program. This means we want to see students master the materials they are learning. To that end, our teachers are caring, supportive, and they will help students find answers while clearly understanding their lessons. Our teachers and staff do not, however, support copying or plagiarizing the writings of others. Students who plagiarize the work of others will be asked to redo their work. Enrolled families will receive our policy steps on plagiarism.

Disclaimer: Parents and students agree that they are fully responsible for independently confirming with third parties the appropriateness of any Laurel Springs School program or course for the purpose intended by the parents or students. Laurel Springs School does not warranty the appropriateness of its curriculum, program, courses or services for any particular purpose and examples of student success stories may not be typical.